This privacy notice details how we collect and process your data through your use of our site or sites owned and operated by Vinst ( or service providers we use ), including any information you may provide through our site when you purchase a product or service, sign up to our newsletter or take part in a prize draw or competition.
By providing us with your data, you warrant that you are over 13 years of age.
Vinst is the data controller, and we are responsible for your data (referred to as “we,” “us,” or “our” in this privacy notice). We would be grateful if you contacted us first if you have a complaint so we can resolve it for you.
The information we hold about you must be accurate and up to date. Please let us know if any time your personal information changes at firstname.lastname@example.org.
Personal data means any information capable of identifying an individual. It does not include anonymised data.
Personal data means any information capable of identifying an individual. It does not include anonymized data.
We may process certain types of personal data about you as follows:
We may also process Aggregated Data from your data, but this data does not reveal your identity and, as such, is not personal data. An example is when we review your Usage Data to determine the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified, it is treated as personal data.
We do not collect any Sensitive Data about you. Sensitive data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. We do not collect any information about criminal convictions and offenses.
We collect data about you through a variety of different methods, including: Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email, or otherwise, including when you:
Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services [such as [InfusionSoft/Paypal] based [inside OR outside] the EU]. Identity and Contact Data from data brokers or aggregators based [inside OR outside] the EU].
Below is a description of how we intend to use your personal data and the legal grounds for processing such data. We have also explained what our legitimate interests are where relevant. We may process your data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please submit a support ticket if you need details about the specific legal ground we rely on to process your personal data where more than one ground has been set out in the table below.
We may process your data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please submit a support ticket if you need details about the specific legal ground we rely on to process your personal data where more than one ground has been set out in the table below. Purpose/Activity To register you as a new customer Type of data (a) Identity (b) Contact Lawful basis for processing Performance of a contract with you
To process and deliver your order, including: (a) Manage payments, fees, and charges (b) Collect and recover money owed to us (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests to recover debts owed to us
To enable you to partake in a prize draw or competition or complete a survey. (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests to study how customers use our products/services, develop them, and grow our business
To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise (b) Necessary to comply with a legal obligation
To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising. (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business, and to inform our marketing strategy
To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences. (a) Technical (b) Usage Necessary for our legitimate interests to define the types of customers for our products and services, to keep our site updated and relevant, to develop our business, and to inform our marketing strategy
To make suggestions and recommendations about goods or services that may interest you. (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile Necessary for our legitimate interests to develop our products/services and grow our business Marketing communications
You will receive marketing communications from us if you have the following: requested information from us or purchased goods or services from us; or if you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications; and You have yet to opt out of receiving that marketing in each case. We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask third parties or us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you by submitting a support ticket or contacting us at email@example.com at any time.
Where you opt out of receiving our marketing communications, this will not apply to personal data from a product/service purchase, warranty registration, product/service experience, or other transactions.
We will only use your personal data for the purposes we collected it unless we consider that we need to use it for another reason. That reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is consistent with the original purpose, please submit a support ticket or contact us at firstname.lastname@example.org. If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and explain the legal ground of processing. We may process your personal data without your knowledge or consent, where this is required or permitted by law.
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it by the law. We only allow third parties to process your personal data for specified purposes and follow our instructions.
We share your personal data with our approved service suppliers, some of which are outside the European Economic Area (EEA). Countries outside the European Economic Area (EEA) sometimes offer different levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets specific criteria. Many of our third parties service providers are based outside the European Economic Area (EEA), so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented: We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time. Please get in touch with us by submitting a support ticket or contact us at email@example.com if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have established appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed unauthorizedly, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know such data. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have established procedures to deal with any suspected personal data breach. We will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law, we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances, you can ask us to delete your data: see below for further information.
In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes. We may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws about your personal data. These include the right to:
If you wish to exercise any of the rights above, please contact us by submitting a support ticket or contact us at firstname.lastname@example.org.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to anyone with no right to receive it. We may also contact you to ask you for further information concerning your request to speed up our response.
We respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
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